Guaranty Trust Bank (GTBank) has informed its customers of an upcoming increase in the fee for SMS transaction alerts, effective Thursday, May 1, 2025. The fee will rise from ₦4 to ₦6 per message, a change attributed to a recent increase in telecommunication service rates.
In an official message sent to customers on Wednesday, the bank emphasized the importance of SMS transaction alerts, which help customers monitor and control their account activities. Customers who no longer wish to receive SMS alerts can opt out by updating their preferences via the bank's website.
The statement from the bank reads:
"Important Update: Increase in SMS Transaction Alert Fee
Dear Valued Customer,
Please be informed that effective Thursday, May 1, 2025, the SMS transaction alert fee will increase from ₦4 to ₦6 per message. This adjustment is due to a recent increase in telecom rates as communicated by the telecommunication service providers. Kindly note that transaction alerts are important and help you keep track and stay in control of activities on your account. If you prefer not to receive transaction alerts via SMS, you can update your preferences by completing the transaction alert form on our website."
This change comes in the wake of rising telecom costs, and GTBank has provided an alternative for customers who wish to stop receiving SMS alerts.
